Plans, billing and managing your subscription

Nobex Radio plans scale with your audience, not your patience. This guide covers the four plans and what actually differs between them, how free test mode and the 7-day money-back guarantee work, and how to change plan, pause, add streams and keep your billing tidy — all from one page.

1. The plans

There are four tiers — Starter, Pro, Business and Enterprise. Starter is a complete, properly-delivered radio station: cloud automation, live from your phone or browser, and CDN delivery. Moving up buys you two things — more room to grow, and more you can do with the station.

Enterprise is custom — for large-scale operations that need bespoke limits and dedicated support. Compare everything live on the pricing page.

2. Country pricing and annual savings

Prices are country-tiered, so what you see is localized to your region and currency. Use the country selector on the pricing page to check your local rate.

Every plan bills monthly or annually. Switch the toggle to Annual to save 17% versus paying month to month — the simplest discount available and worth it the moment you know you're staying.

3. Test mode and the money-back guarantee

New accounts start in free test mode — a real, on-air station, not a demo, with no card needed. Test mode streams to a small number of listeners so you can prove the pipeline works: upload music, go live, hear it come back.

When you subscribe, billing starts right away — and every self-serve plan carries a 7-day money-back guarantee. Cancel within 7 days of your first charge from the Subscription page and we refund it in full, no questions asked.

4. Manage your subscription

Everything after signup happens on Dashboard → Subscription. The top card shows your plan, status, current period and next billing amount; below it, tabs for Overview, Payment Methods and Invoices.

Changing plan

• Upgrade — takes effect immediately, and you're charged a prorated amount for the rest of the period.
• Downgrade — takes effect at the end of your current billing period, so you keep what you paid for.
• Pause / resume — pause billing when you're off air (your streams stop until you resume).
• Cancel / reactivate — cancel and keep access until the period ends; reactivate anytime before then.
• Add / remove streams — manage the streams attached to your subscription; add-ons can be removed from the Overview tab.

5. The overage cap

If you go past your plan's bandwidth or listener allowance, usage above the limit is billed as overage — $0.10/GB of bandwidth and $0.01 per listener-hour. Those rates sit close to what your plan already works out at per gigabyte, so a busy month costs a little more rather than a lot: the job of an overage rate is to make the next plan up the cheaper choice, not to punish you for growing. The Overview tab shows a projected overage cost based on your current pace.

To stay in control, set a Monthly overage cap — a hard ceiling on what you can be charged for usage above your plan. Enter an amount and Save, or leave it blank for no cap.

6. Usage alerts

You don't have to watch the meters. Nobex emails you automatically when you reach 80% and again at 95% of your monthly listening allowance — early enough to upgrade or adjust before you hit the ceiling. The same meter lives on your Overview tab and your station's billing view.

7. Payment methods and invoices

On the Payment Methods tab, add or update cards — they're tokenized by the payment gateway, so full card numbers never touch Nobex. On the Invoices tab you'll find your complete billing history with links to each invoice for your records or accountant.

Quick recap

• Pick a plan by listening hours; no plan limits how many people listen at once.
• Choose annual to save 17% once you're committed.
• Set a monthly overage cap so usage spikes stay bounded.
• Watch for the 80% / 95% emails and act early.